Trust us to provide you with services and products that will increase your independence, comfort and mobility at home – for as long as possible.

As the largest independent home improvement agency in the UK, with more than 30 years experience – our aim is for people to live comfortably and independently at home for as long as they choose, enabling them to enjoy their lives in the surroundings they love.

Our services include:

Our vision, mission and values

Our vision is that all homes enable safety and wellbeing. We achieve our vision through our mission, which is to improve homes so people can live independently for as long as possible.

We are not for profit, which means any money that we make goes back into the organisation to support vulnerable people who cannot afford to pay for our services.

Our staff know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:

  • We are specialised
  • We are resourceful
  • We are caring
  • We act with integrity.

Our track record

As a trusted brand with over 30 years of local experience, we’re proud of the strong links we’ve developed with local councils, health organisations, charities and community sector organisations.

We’re also recognised nationally for the work we do, having won Handyperson Service of the Year at the 2018 Home Improvement Agency Awards and Home Improvement Agency of the Year in 2014, 2016 and 2017.


Previously known as WE Care & Repair – We Care Home Improvements is a not-for-profit independent Home Improvement Agency (HIA) with charitable status. We provide home improvement and repair services in the Bristol, Bath and North East Somerset, North Somerset, Gloucestershire and South Gloucestershire, offering support to those aged over 60, as well as people of all ages who have a disability, are on a low income or coming out of hospital.

Our partners

We are commissioned by Bristol City Council and Bath and North East Somerset Council to provide funded home improvement work in these areas, for eligible clients who could not otherwise afford to pay. If subsidies are not available, we support clients to access low cost loans.

We are commissioned by Gloucestershire County Council to provide a county-wide minor adaptations service.


The VCSE Alliance

We also seek to contribute to the broader system of health and social care across the region, including taking a role on the steering committee for the VCSE Alliance.

The VCSE Alliance is an exciting new collaboration between the BNSSG (Bristol, North Somerset, and South Gloucestershire) regional health and care system and the Voluntary, Community, and Social Enterprise (VCSE) sector.

The three aims of the BNSSG VCSE Alliance are to:

  1. Encourage and enable the VCSE sector to work in a coordinated way to inform policy, strategy and decision making.
  2. Provide the NHS & health colleagues with a single route of contact, engagement, and links to community.
  3. Better position the VCSE sector to contribute to the design and delivery of integrated care.

An interim Steering Group has been established to oversee the development of a wider VCSE Alliance.

The VCSE Alliance is drawing from Communities of Practice, of Place and of Identity to ensure the alliance is as diverse as possible. The interim Steering Group are working towards a wider assembly event for all VCSE organisations across BNSSG to further inform the development of the VCSE Alliance.

To express your interest in finding out more about the VCSE Alliance please complete our online form to receive regular updates.

The members of the VCSE Alliance interim Steering Group are ACFA The Advice Network, Age UK Bristol, Bristol Black Carers, BS3 Community Development, Citizens’ Advice North Somerset, For All Healthy Living Company, Creative Youth Network, Knowle West Health Park, Stand Against Racism & Inequality (SARI), Second Step, South Gloucestershire CVS, Southern Brooks Community Partnership, Southmead Development Trust, WECIL, Wellspring Settlement, West of England Rural Network (WERN), Voluntary Action North Somerset (VANS), Voscur, We Care Home Improvements, and Wesport.


Our Management Board

We Care Home Improvements is led by a Management Board of both volunteer Non-Executive and paid Executive Directors. The Management Board provides effective oversight of the organisation’s activities through the development of the organisation’s strategic objectives and the regular review of its day-to-day activities.

View a full list of our Management Board.

Our Annual Reports and Accounts

Our annual reports and accounts look at how we performed against our aims and objectives in the last year.  You can find a copy of the reports here: 2022 WE Care and Repair Ltd annual report and accounts.